Terms of Service
Terms of Service – Clara & Miles Bristol
OVERVIEW
This website is operated by Clara & Miles Bristol. Throughout the site, the terms “we”, “us”, and “our” refer to Clara & Miles Bristol.
We offer this website — including all information, tools, and services available from it — to you, the user, conditional upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service (“Terms”), including any additional policies referenced herein. If you do not agree, you may not access or use the website or services.
We reserve the right to update, change, or modify these Terms at any time. Your continued use of the website following any updates constitutes acceptance of the revised Terms.
Our store is hosted by Shopify Inc., who provide the e-commerce platform enabling us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
You confirm that you are of legal age in your jurisdiction or have appropriate parental consent for minors.
You may not use our products for unlawful or unauthorised purposes.
You must not transmit any harmful code, viruses, or destructive content.
Any violations will result in immediate termination of services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service at any time for any reason.
Non-payment-related data may be transferred unencrypted across networks.
You may not reproduce, duplicate, copy, sell, or exploit any portion of the service without written permission.
Section headings are included for convenience only.
SECTION 3 – ACCURACY OF INFORMATION
We do not guarantee the accuracy, completeness, or timeliness of the information on the site.
You rely on this information at your own risk.
We may update or modify site content at any time, with no obligation to notify users of changes.
SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES
Prices for our products may change at any time without notice.
We reserve the right to modify or discontinue services at any time without liability.
SECTION 5 – PRODUCTS OR SERVICES
Some products may be available exclusively online and in limited quantities.
We strive for accurate product display but cannot guarantee perfect colour representation on all screens.
We reserve the right to limit sales or discontinue any product at any time.
Please refer to our Refund Policy for full details.
SECTION 6 – BILLING AND ACCOUNT INFORMATION
We may refuse or limit orders—particularly multiple purchases made using the same customer account, credit card, or billing/shipping address.
You agree to provide current, accurate, and complete billing and account information, and to keep it updated.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools on an “as is” and “as available” basis.
We provide no warranties or endorsements for such tools.
Use of optional tools is entirely at your own discretion and risk, and you should review the applicable third-party terms.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for third-party websites linked through our site.
You access these at your own risk and should review their policies before engaging.
SECTION 9 – USER COMMENTS & SUBMISSIONS
Any submissions you provide may be used by us without restriction.
You must not submit unlawful, harmful, defamatory, or misleading content.
You are solely responsible for any comments, uploads, or submissions made through the site.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 11 – ERRORS AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions at any time—before or after an order is placed—without prior notice.
SECTION 12 – PROHIBITED USES
You may not use the site or its content for:
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Unlawful or harmful activities
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Infringing upon intellectual property rights
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Uploading malware or malicious code
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Collecting data without consent
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Any actions that interfere with site functionality or security
Violations may result in termination of access.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
The service and products are provided “as is,” without warranties of any kind.
Clara & Miles Bristol is not liable for:
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Direct or indirect damages
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Loss of profits, data, or savings
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Issues arising from use of the service or products
Where limitations are restricted by law, liability is limited to the maximum extent permitted under UK law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Clara & Miles Bristol, its owners, team, and affiliates from any claims or damages arising from your breach of these Terms or misuse of the service.
SECTION 15 – SEVERABILITY
If any provision of these Terms is deemed unenforceable, the remaining provisions continue in full effect.
SECTION 16 – TERMINATION
Both you and we may terminate this agreement at any time.
Outstanding obligations and liabilities remain enforceable after termination.
SECTION 17 – ENTIRE AGREEMENT
These Terms, along with any referenced policies, constitute the full agreement between you and Clara & Miles Bristol.
SECTION 18 – GOVERNING LAW
These Terms are governed by the laws of England and Wales.
SECTION 19 – CHANGES TO TERMS
The latest version of these Terms will always be available on this page.
We may update them at any time. Continued use of the website constitutes acceptance of any changes.
SECTION 20 – CONTACT INFORMATION
📧 Email: info@claramilesbristol.co.uk
🕒 Support Hours (UK):
Monday to Friday: 09:00 – 17:00 (GMT)
Weekends: 10:00 – 16:00 (GMT)